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The coauthor of the bestselling "Built to Last" now presents a blueprint for transforming good companies into great ones. Charts & graphs throughout.
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"This is not a book about charismatic visionary leaders. It is not about visionary product concepts or visionary products or visionary market insights. Nor is it about just having a corporate vision. This is a book about something far more important,... [ More...]
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The "BusinessWeek" bestseller, now in paperback. "Pour Your Heart Into It" tells the story of how small-company values, passion, and integrity turned six local coffee stories into the Starbucks chain.—"Fortune".
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Nothing is more important to business success than innovation . . . And here’s what you can do about it on Monday morning with the definitive how-to book from the world’s leading authority on innovation When it comes to innovation,... [ More...]
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Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained them. Some of the key concepts discerned in this study, comments Collins, "fly in the face of our modern business... [ More...]
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Today's marketplace is fueled by knowledge, but technology is not enough. Cultivating communities of practice is the keystone of effective knowledge strategy. This book provides practical models and methods for stewarding these communities to reach their... [ More...]
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The "BusinessWeek" bestseller is now available in paperback with a new Preface by the author. In this new edition, Reichheld reveals the secrets of successful companies that base their business strategies on loyal relationships.
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Ten years ago, Novell's customer service division was doing fine - pleasing customers and keeping them loyal. But in a high-impact transformation, the division raised its sights. Today it also contributes significantly to the company's profitablility.What... [ More...]
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The daily work experiences of people in almost any part of the world are shaped by workplace innovations. This book provides a close-up of eight Japanese affiliated manufacturing facilities operating in the United States, tracing the flow of ideas from... [ More...]
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Corporation on a Tightrope starts from the premise that there is no easy road to corporate success in an age of complexity. Enterprises that are determined to succeed must abandon hope of finding simple solutions in a world in which markets are global,... [ More...]
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