Matches 1 - 10.
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Christensen, the celebrated Harvard professor and "New York Times"-bestselling author, tackles two of the nation's most vital global issues: health care and innovation.
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Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures needed to manage an automotive services facility. Written... [ More...]
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"Competitive Transformation of the Postal and DeliverySector" is an indispensable source of information and analysis onthe current state of the postal and delivery sector. It offers currentinsights of leading researchers and practitioners into strategy... [ More...]
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Strategic Service Management is based on a proven basic model: 'Facets of Services'. This central model is described in full in the opening chapter. Hereafter, all five facets of service are dealt with: 'Service Provider', 'Services', 'Customers',... [ More...]
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The professional services sector is vast and growing. Traditionally associated with accountancy and legal firms, today’ s market ranges from IT & Telecoms through management and recruitment consultancy to architects, surveyors, financial and... [ More...]
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Inside the Minds: The Financial Services Industry is written by an unprecedented collection of leading CEOs and explains in an easy to understand language and format proven real world intelligence, strategies, ideas, and predictions for the future of the... [ More...]
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Guy Kremer is internationally renowned in the hairdressing world. Famous for his elegance and style, his cutting and barbering skills are much sought after as he successfully combines the classic with the funky to give styles that transform the very fabric... [ More...]
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In their new book, Jack Triplett and Barry Bosworth analyze services sector productivity, demonstrating that fundamental changes have taken place in this sector of the U.S. economy
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Getting in the door at a hair salon is easier than getting behind the chair. From a hairstylist who has invested time and money into an old profession, this book can show you how to quickly get away from the bowl to behind the chair, cutting and styling... [ More...]
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An influential summary and synthesis of all of the major issues in global cultural tourism and presented in an accessible way using a diverse range of international case studies.
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