"E-commerce is no longer something that will happen in the future— it is here today. Higher education leaders want help navigating the transition. Katz and Oblinger have brought together the strategic and tactical issues that we need to address."
— Elson S. Floyd, president, Western Michigan University
"Many college and university administrators have wondered how e-commerce fits into their institutional strategy. This guidebook will help higher education institutions leverage technology to deliver enhanced services in a cost-effective manner."
— Steven W. Relyea, vice chancellor, business affairs, University of California, San Diego
"Information technologies are now making it possible for us to rethink how college and university services can be delivered. Putting an 'E' in front of every activity does not always suggest an effective strategy or agenda. This volume goes well past the rhetoric of the Internet and provides helpful guidance to those... [More...] [Edit review] [Delete review]